Walmart MoneyCard Lost Card Replacement

One of the features we like about the Walmart MoneyCard is the ease with which you can have a lost or stolen card replaced. If your Walmart MoneyCard is lost, stolen or damaged, we can help you get a replacement card. In this post, we will walk you through the step-by-step process on the Walmart MoneyCard lost card replacement process.

In addition, we will provide information on how fast you will receive your new card, and whether you will be liable for fraudulent purchases if your card was stolen or you are a victim of fraud.

See our post on Top 7 Walmart MoneyCard Complaints.

This Post on Walmart MoneyCard lost card replacement will cover:

  • Walmart MoneyCard About to Expire
  • What to Do if Your Card is Lost or Stolen
  • Walmart MoneyCard Lost Card Replacement Process
  • What Happens with Fraudulent Purchases?
  • How to Protect Your Card from unauthorized use
  • Frequently Asked Questions (FAQs)

"Walmart MoneyCard Lost Card Replacement"

Walmart MoneyCard About to Expire (or has expired)

If your Walmart MoneyCard is about to expire, there is nothing you have to do. Walmart MoneyCard will mail you a new card automatically prior to the expiration date of your current card.

However, if your card has already expired and you did not receive a replacement card, you should call customer service at the number listed below.

Before you call customer service, log into your account and make sure they have your correct mailing address on file.

That is important because your new card would have been mailed to the address they have on file.

For help logging into your MoneyCard account, click here.

When you call customer service, let them know your card has expired and you have not received a replacement card in the mail. Make sure they did not mail a card to the wrong address.

What to Do if Your Card is Lost or Stolen

As soon as you find out that your Walmart MoneyCard is lost or stolen, immediately call the Walmart MoneyCard Customer Service Department, at 1-877-937-4098 (toll-free).

In addition, you can also login to your account, and click the Chat Icon at the bottom left-hand corner to connect with a Customer Service Representative.

It is important that you call right away because if someone is illegally using your card, calling right away helps protects you from unauthorized transactions, especially if you have to file a dispute later.

Walmart MoneyCard Lost Card Replacement Process

Here is how to get a replacement for your Walmart MoneyCard.

There are two ways to request a replacement card for your Walmart MoneyCard.

Option 1: Call Customer Service

The first option is to call customer service at the number provided below:

They are available 24 hours a day,7 days a week at:

Domestic & International:

1-877-937-4098

As mentioned above, there are a number of reasons why you should call them as soon as you realize your card is lost or stolen.

Customer service will verify your identity, cancel your previous card if necessary and issue a replacement card.

Your replacement card will be mailed to you via USPS first class mail delivery and will arrive in 7 business days once shipped.

There is a $5 fee for lost or stolen card replacement. The fee will be deducted from your account balance.

However, If you want your card to arrive faster, you can pay an additional $15 fee for Expedited Shipping.

The fee will be deducted from your account.

If you choose expedited shipping, expect your card to arrive in 3-4 business days.

Option 2: Request Replacement Card via Chat

If you are having trouble connecting with a Walmart MoneyCard customer service agent via phone, there is another option.

You can log into your account online and chat with a customer service agent.

Here is how to do that:

Step 1: Log in to your MoneyCard account.

Step 2: Locate the Chat icon at the bottom left-hand corner of the page to connect with a customer service representative.

What Happens with Fraudulent Purchases?

Walmart MoneyCard provides protection against unauthorized transactions.

However, there are steps you have to take in order to be covered by these protections.

If you suspect that your card is lost or stolen or your Card has been used without your permission, you need to call customer service right away at 1-877-937-4098.

This is the best way of keeping your possible losses down.

You could lose all the money on your card if you do not report unauthorized use right away.

According to Walmart MoneyCard, if you report unauthorized use to them within two business days after you learn of the loss or theft of your Card or PIN, you will be better off.

That’s because, in this scenario, you can lose no more than $50 if someone used your registered Card or PIN without your permission.

However, if you do not contact Walmart MoneyCard within two business days after you learn of the loss or theft of your Card or PIN, it could cost you.

That’s because if Walmart MoneyCad can prove that they could have stopped someone from using your Card or PIN without your permission if you had contacted them sooner, then you could lose as much as $500.

How to Protect Your Card from unauthorized use

There are steps you can take to keep your card and account safe from authorized use.

First, you should take steps to protect your card and personal information at all times.

Second, note that Walmart MoneyCard will never contact you by phone, email, or text message to ask you for your card number, PIN or security code.

Third, if you have responded to any communication asking you to provide any card or personal information, do this:

Inform MoneyCard customer service immediately by calling the number on the back of your card or 1-877-937-4098 (toll-free).

Frequently Asked Questions (FAQs)

Here are the most frequently asked questions about Walmart MoneyCard Replacement

What if someone steals my Walmart MoneyCard or uses it without permission?

If you believe your card was stolen or used without permission, report it immediately by calling (877) 937-4098, so that they can cancel your card and send you a new one.

How much does it cost to get a replacement Walmart MoneyCard?

There is a $5 fee for lost or stolen card replacement.

However, If you want your card to arrive faster, you can pay an additional $15 fee for Expedited Shipping.

Both fees are deducted directly from your MoneyCard account.

How long does a replacement card take to arrive in the mail?

Once shipped, your replacement Walmart MoneyCard will arrive in the mail via United States Postal Service within 7 business days.

However, If you choose expedited shipping, you will receive your replacement card in 3-4 business days.

How can I dispute unauthorized transactions on my card?

If you have noticed suspicious transactions on your Walmart MoneyCard account or you are a victim of fraud, there are steps you need to take right away.

However, Before you contact Walmart MoneyCard Customer Service, make sure the transaction you are disputing is indeed unauthorized.

Here’s how to find out:

Investigate Merchant Name and Location

First, investigate the merchant name and location to be sure that this is not a transaction you actually made that is showing up differently on your account.

Merchant names or locations for transactions may not look familiar.

Many merchants use their corporate or headquarters information instead of the particular store where you made the purchase.

However, if you are still convinced that a transaction on your account was not authorized, call Walmart MoneyCard Service at 877-937-4098 to dispute your transaction.

They are open 24 hours a day, 7 days a week.

For a step-by-step process on how to file a dispute on your MoneyCard, including what you need to know to file a successful dispute, see our MoneyCard Dispute Article.

Walmart MoneyCard Lost Card Replacement Summary

We hope this post on Walmart MoneyCard Lost Card Replacement was helpful.

If you have further questions about the Walmart MoneyCard, please let us know in the comments section below.

Be sure to check out our other articles on Walmart MoneyCard, including How to Dispute a Charge on Walmart MoneyCard, How to Check Your MoneyCard balance, and Frequently Asked Questions about MoneyCard.