If you received a Turbo Debit Card in the mail, we can help you register your new card. In this post, we will walk you through the step by step process to activate Turbo Debit Card and begin to access all the great features and benefits.
If you need help setting up an online account, see our post here.
This post on How to Activate Turbo Debit Card will Cover:
- Turbo Debit Card Perks
- How to Activate Turbo Debit Card
- What You Can do with Turbo Debit Card Account?
- How to Add Cash to your Turbo Debit Card
- Turbo Debit Card Frequently Asked Questions
Turbo Debit Card Perks
Your Turbo Debit Card comes with some great features and perks that many cardholders are not aware of. Here are the top benefits you may be missing out on:
Free ATM network
The Turbo Visa Debit Card has over 20,000 nationwide network of free ATMs. To find a free ATM nearby, click here.
For ATM withdrawals made outside of the Turbo Visa Debit Card ATM network, a $2.50 fee will apply. Plus any fee the ATM owner may assess.
Multiple Ways to Add Funds
Your card comes with several convenient ways to add funds.
1. MoneyPak
First, you can deposit cash using MoneyPak at 70,000+ retailers nationwide including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens and more.
In addition, friends and family can send cash directly to your card, or you can add cash to your own card when it’s not with you. For more information about MoneyPak, click here.
2. Reload at the Register
Second, you can deposit cash at the register of 100,000+ retail locations nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, Walmart and more.
This is done through the Green Dot at the Register cash service.
Here’s how it works:
Hand the associate your cash, they’ll swipe your card, and it’ll load automatically.
However, a reload fee of up to $4.95 applies.
Also, reload and card balance limits apply. Be sure to keep your receipt just in case you need to reference it later.
3. ASAP Direct Deposit
Get your pay up to 2 days before payday or get your government benefits up to 4 days before benefits day.
However, it’s important to note that the timing of your Direct Deposit depends on deposit verification.
Furthermore, it also depends on when Turbo Debit Card gets notice from your employer or benefits provider and may vary from pay period to pay period.
Robust Mobile App
The Turbo Card mobile app, which is free to use, is available for download at the App Store for Apple devices or on Google Play for Andriod devices
With the Turbo Card mobile app you can:
- Check your balance and transaction history
- Locate an ATM
- Deposit checks
Free Card-to-Card Transfers
You can send and receive money to friends and family with the Turbo Debit Card. There is no charge if you send money to a person with a prepaid debit card issued by Green Dot Bank.
Those cards include the Walmart MoneyCard and Green Dot Prepaid Card
Turbo Vault
The Turbo Card Vault is a FREE feature that allows you to set aside cash for a rainy day or a specific goal.
You can use it to stash cash for safekeeping, emergencies, or future purchases.
However, money in your Vault cannot be spent on purchases or cash withdrawals until you move the money out of the Vault.
There are no additional fees to use the Vault, but money in your Vault does not earn interest.
How to Activate Turbo Debit Card
When you receive your Turbo Debit card in the mail, typically within seven to 10 business days after your card is requested by your TurboTax professional, you will have to activate the card before you can begin using it.
Here’s how to activate your Turbo Debit Card:
The first step to activating your Turbo Debit Card is to visit the Turbo Debit Card website and click on “ACTIVATE CARD” as shown in the image below.
Click here for the Turbo Debit Card website.
Next, you will be taken to a page like the one below.
Once there, you will be asked for the following information to activate your card:
- 16 Digit Debit Card Number
- Expiration Month and Year
- 3 Digit CVV Number at the back of your Debit Card
Once you enter your card number, expiration date and the security code that’s provided with your card, click “Next,” and you’ll receive confirmation that your card is activated.
What You Can do with Turbo Debit Card Account?
There are several benefits to having a Turbo debit card online account. Here is a list of the functions you can perform with an online account:
- Online Bill Pay
- Send Money (Person-to-Person Transfers)
- Check Account Balance
- Set up Direct Deposit
- Turbo Card Vault
How to Add Money to your Turbo Card
There are three ways you can add money to your Turbo Debit Card.
Option 1 – Add cash to your card
You can deposit cash to your Turbo Card at thousands of participating locations nationwide,
To find the nearest deposit location, click here.
Option 2 – Set up Direct Deposit
Another option for adding funds to your card is to enroll in direct deposit.
When you enroll in Turbo Debit Card’s ASAP Direct Deposit, you can get your pay up to 2 days before payday or your government benefits up to 4 days before benefits day.
Here’s how it works:
Many employers and benefits providers send payment instructions ahead of the actual payday.
If your employer or benefits provider does so, Turbo debit card will deposit the amount on your card when we receive payment instructions, instead of waiting for the actual payday.
How to set up Turbo Debit Card Direct Deposit
Setting up direct deposit is easy! Just follow these simple steps:
Step 1 – Find out about Direct Deposit
First, ask your payroll or benefits office if they offer direct deposit.
Step 2 – Locate Turbo Debit Card Account and Routing Number
Second, if they do offer direct deposit, the next step is to locate your Turbo Debit Card routing and direct deposit account number by logging into your account.
Another way to obtain your Turbo Debit Card routing and direct deposit account number is to text DD to 83854. Your routing and direct deposit account numbers will be delivered to your mobile phone (carrier message and data rates apply).
Step 3 – Provide Direct Deposit Information to Employer
Third, provide your direct deposit account number and bank routing number to your payroll or benefits office.
Make sure the name on file with your employer or benefits provider matches the name on your account.
Be sure to ask your payroll provider, how long it’ll take them to set up your direct deposit.
If it takes longer than expected to receive your first direct deposit on your card, check back with your payroll or benefits office.
Option 3 – Deposit a Check
The third way you can add money to your Turbo card is through check deposit.
Here are the types of check you can deposit into your Turbo Debit Card account”
1. Personal checks written to you.
2. Commercial preprinted checks issued by a U.S. business to you such as:
- payroll checks
- insurance agency checks
- money orders
- cashier’s checks
- rebate checks
- stock dividend checks
3. U.S. Government-issued checks including:
- tax refunds
- federal, state and municipal government checks
Turbo Debit Card Frequently Asked Questions
Here is a list of our most frequently asked about the Turbo Debit Card.
How Do I check my card balance or transaction history?
There are three different ways to check your Turbo Debit Card balance:
Option 1 – Check Balance Online
If you have an online user ID, you may check your balance or transaction history online 24/7 on the Turbo Debit Card website. Click here to be taken there.
Option 2 – Via the Mobile App
Another convenient option for checking your card balance and transaction history is via the mobile application. Download it today. It’s free and easy to use!
Simply download the app from Google Play or the App Store and log in with your Online User ID and Password to access your account information balance.
If you don’t remember your User ID or Password, or have not yet set up your online Turbo Debit card online account, see our Turbo Debit Card Login article for help.
Option 3 – Balance Via Text Message
Once you’re enrolled to receive text alerts about your Turbo Debit Card account, you can use the text commands below to check your balance and transaction history and other information about your account.
For example, to check your balance, text “BAL XXXX” (XXXX is the last 4 digits of your card number) to 43411.
You will receive a text message back with your Turbo Debit Card account balance.
To enroll to receive text messages about your account, click here.
| If you want to: | Text this command to 43411 |
|---|---|
| Get your available balance | “BAL XXXX” (XXXX is the last 4 digits of your card number) |
| See your transaction history for the last 30 days | “HIST XXXX” (XXXX is the last 4 digits of your card number) |
| Find a reload location | “LOC ZZZZZ” (ZZZZZ is the zip code or city, state) |
| Find nearby ATMs Refer to your Fee Plan for applicable ATM fees |
“ATM ZZZZZ” (ZZZZZ is the zip code or city, state) |
| Show the text commands above | HELP |
| Stop receiving all text alerts | STOP |
Is the Turbo Debit Card Free?
No, the Turbo Debit Card comes with a $5 monthly fee. There are also additional fees for various services.
Here are the most common fees for the Turbo Debit Card:
| Transaction Type | Fee Amount |
| Card Purchase Fee | $0 |
| Monthly Fee (w/ load of $1000 to your card per month) | No Fee |
| Monthly Fee (w/o load of $1000 to your card per month) | $4.95 |
| Transaction Fee | No Fee |
| Bill Pay Service | No Fee |
| ATM Withdrawal Fee–In Network | No Fee |
| ATM Withdrawal Fee-Out of Network | $2.50 |
| Teller cash withdrawal | $2.50 |
| Call with Live Customer Service Agent | No Fee |
| Toll Free Telephone Balance Inquiries | No Fee |
| ATM Balance Inquiry Fee (in-network) | No Fee |
| ATM Balance Inquiry Fee (non-network) | $0.50 |
| Cash back with purchase | No Fee |
| Replacement card if lost, stolen, or damaged | $5.00 |
| Expedited Card Fee (for a replacement card) | $15.00 |
| Cancelation or Inactivity Fee | No Fee |
| Foreign transaction fee | 3% of the transaction amount |
Fees for Reloading the card with funds
| Transaction Type | Fee Amount |
| Direct deposit of payroll or government benefits | $0.00 |
| Mobile check deposit | No Fee |
| Reload with cash at participating retail locations | Up to $5.95 |
Cash Limits
| Cash Load | $3,000 load limit per day (store limits apply) |
| Maximum card balance | $10,000 at any time |
| ACH/Direct Deposit limit | $10,000.00 |
| Maximum Daily ATM Withdrawal | $500 per day |
| Maximum daily point-of-sale transactions | $5,000 per day |
| Maximum daily over-the-counter withdrawals from a bank | 1500 a day |
| Maximum monthly over-the-counter withdrawals from a bank | $3,000 per calendar month |
| Maximum monthly ATM withdrawals | $3,000 per calendar month |
Who Can Get a Turbo Debit Card?
If you are trying to get a Turbo Debit Card and are wondering what the eligibility criteria are, here is what you need to know.
- You have to be 18 or older to buy and use the Turbo Debit Card.
- There is no credit check
- You don’t need to have a bank account to get a Turbo Debit Card.
How to Activate Turbo Debit Card Summary
We hope this post on How to Activate Turbo Debit Card was helpful.
If your question was not answered and are still having trouble activating your account, please let us know in the comments section below.
Be sure to check out our other articles on how to Transfer Money from a Bank Account to a Prepaid Debit Card.