If you are looking for information on Direct Express Card login, you’ve come to the right place. To login to your Direct Express Card account, you have to visit the Direct Express site and follow the step-by-step instructions below.
If you have a new Direct Express Card and need help activating the card (creating an online account), see below for instructions.
If you do not have a Direct Express online account, see our post on how to create a Direct Express online account.
Also, if you are trying to get your card balance, we have that information below:
In this post, we will cover:
- What You Can do with Direct Express Account
- Direct Express Card Login
- How to Retrieve User ID and Password
- How to Activate and Register a new Direct Express Card
- Check Direct Express Card Balance
What You Can do with Direct Express Account
Direct Express is a direct-deposit option for receiving your federal benefits.
Anyone receiving federal benefit payments, such as Social Security, SSDI, SSI or Veterans assistance, can enroll.
You can use your Direct Express card to make purchases and get cash anywhere Debit MasterCard card is accepted.
To get the best out of your Direct Express card, it’s important to sign up for an online account. Here is what you can do with your Direct Express online account:
- Check your card balance
- View your transaction history
- Select or change your PIN Number
- Ask questions about card use
- Dispute a transaction
- Report lost or stolen cards
- Set up optional services
The video below offers a great summary of all the amazing features that come with your Direct Express card account.
Direct Express Card Login
Follow the steps below to login to your Direct Express card account.
Step 1 – Visit Direct Express Website
The first step to logging into your Direct Express online account is to visit the Direct Express website. Click here to be taken there.
Once there, you need to select your appropriate card number to be taken to the correct login page.
Step 2 – Select your Card Number
If your Card Number starts with 5332 48 or 5115 63, check the appropriate circle as shown below and follow the instructions.
Note that we have provided login instructions below for both. Scroll down to see the instructions for your specific card number.
If your Card Number starts with 5332 48, you will be taken to a login page that looks like the one below.
Step 3 – Enter your Login Information
Once there, enter your User ID in the space provided, and hit the “Submit” button as shown in the image below.
The next step is to enter your password on the next page, provided you entered the correct User ID.
If you do not remember your User ID, click on the “Forgot User Id” link as shown below.
For Direct Express Card Numbers that start with 5115 63, check the appropriate box below.
You will be taken to a login page that looks like the one below. Once there, enter your User ID and Password in the appropriate space.
Next, enter the Visual Verification code that appears on your screen.
You must enter the correct Visual Verification code in order to proceed.
Next, click on “Login”.
That will take you to your Direct Express account page.
Once you are logged into your account, you will be able to, manage your profile, set up alerts and notifications, and activate your card, among the other online account functions listed above.
However, If you do not remember your password, click on the “Forgot Your Password” link as shown below.
You will be taken to a page like the one below where you will have to enter your User ID and the Visual Verification code shown on your screen to retrieve your password.
However, If you do not remember your User ID, click on the “Forgot Your User ID” link as shown below.
You will then be asked to enter your Direct Express card number and the Visual Verification code shown on your screen to retrieve your User ID.
How to Activate and Register a new Direct Express Card
There are three ways to activate your Direct Express debit card.
First, you can activate your Direct Express card, by calling the Customer Service Department at 1-888-741-1115.
Customer Service can be reached 24 hours a day, 7 days a week.
For Hearing impaired: 1-866-569-0447. For International: 1-765-778-6290 – (Collect).
You will be required to enter the card number printed on the front of your card, your date of birth and the last four digits of your Social Security number.
Second, you can activate your card online. To do so, visit the Direct Express website and locate the “Activate/Register Card” section as shown below.
Enter your card information and click the “activate/register” button for further instructions.
Third, you can activate your card via the Direct Express mobile application.
Once you download the app, click on “Register” to activate your card.
Check Direct Express Card Balance
There are 4 ways you can check the balance on your Direct Express Debit card:
Option 1: Online
The first option to checking the balance on your direct express card is to log into your account. Follow the instructions above to login to your account.
Option 2: Using Direct Express App
The second option to checking the balance on your Direct Express card is to download the Direct Express mobile App.
Option 3: At an ATM
The third option is to check your card balance at an ATM that accepts MasterCard Debit cards.
Option 4: Call Customer Service
Finally, the fourth option to checking the balance on your Direct Express Debit MasterCard is to call their customer service number toll free at 888-741-1115.
Direct Express Card Login Summary
We hope this post on the Direct Express Card Login was helpful.
If you have further questions about Direct Express Debit MasterCard, please let us know in the comments section below.