If you have a Bluebird Card and are trying to reach a live representative, we can help. In this post, we will explain in detail how to contact Bluebird Card Customer Service and speak to a human. However, before we do that, we will give you a brief summary of the Bluebird Card and what you should know before calling customer service.
NOTE: If you would like to write a review and rate your experience with Bluebird Card Customer Service, see the review and ratings form immediately below the end of this article.
A Bluebird Card customer service agent can help:
- Dispute a charge
- Cancel a lost or stolen card
- Order a replacement card
- Activate a new card
- Set up Direct Deposit
- Unlock your account
- Review recent transactions
- Check your card balance
- Answer other questions about Bluebird Card
This post on Bluebird Card Customer Service will Cover:
- What is Bluebird Card?
- Bluebird Card Customer Service Information
- How to Speak to a Live Person at Bluebird Card
- Before You Call Bluebird Card Customer Service
- How to Activate a Bluebird Card
- Bluebird Card Balance Check
- How to get a Replacement Bluebird Card
Bluebird Card Customer Service Information
There are three ways to contact Bluebird Card support:
Option 1 – Call Customer Service
You can call Bluebird customer service at 1-877-486-5990 for assistance.
If you are calling from outside the United States, call 1-801-449-4016.
Customer support agents are available 24/7 to help you with your questions.
Option 2 – Write to Bluebird Card
Sometimes, the best way to get the fasted response is through the old fashion way – snail mail. This is true when disputing a fraudulent transaction.
Here’s the mailing address to write to Bluebird Card:
Bluebird Customer Care
P.O. Box 826
Fortson, GA 31808
If you are writing to dispute a transaction, you must include the following information regarding your dispute:
- Your name and Bluebird Account number.
- Description of the transfer or transaction you are unsure about, and an explanation of why you believe it is in error or why you need more information.
- The dollar amount and, to the extent possible, date of the suspected error.
Option 3 – Use the Website FAQs
Another way to get your issue resolved is to visit the Bluebird site and look for the FAQs section.
The answer to your question may already be on the website. This will save you time and frustration in trying to get a live person to resolve your issue.
How to Speak to a Live Person at Bluebird Card
Here’s how to speak to a Live Person at Bluebird Card Customer Service
Step 1 – Call the customer service phone number at 1-877-486-5990.
Step 2 – You will hear the auto-attendant go through menu options.
If you calling from the phone number associated with your Bluebird card, you will be ask to enter the last 4 digits of your Social Security Number
Step 3 – Next, the auto attendant will provide the balance on your card
Press “6” for the Main Menu
Step 4 – Next, the the auto attendant will provide several menu options. If any of them applies to the issue you are calling about, press the appropriate number.
Otherwise, Press “0” to speak to a live Bluebird Customer Service agent.
Before You Call Bluebird Customer Service
Before you call the Bluebird Card Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues:
How to Activate a Bluebird Card
The video below does a great job of explaining how to register your Walmart Bluebird card.
Once you are done watching the video, follow the instructions below to activate and register your new card on Bluebird.com.
If you purchased a temporary Bluebird card from Walmart and want to register it and get a permanent card mailed to you, we can help.
Here is how to register or activate a new card on Bluebird.com
Register Bluebird Card
You can register your new card online at Bluebird.com. When you visit the Bluebird site, click on the “Register Your Card” link.
You will be taken to a page where you will be asked if you already have a temporary Bluebird card. Select “Yes” as shown below.
Next, complete the information requested below:
- 15 digit Card Number
- 4 digits Security Code in front of your card
- Email Address
- Mailing Address
- Phone Number
- Create a Username & Password
- Date of Birth
- Social Security Number (This will be used to verify your identity. Bluebird will not check your credit and there is no credit check required to get a card).
- Create ATM PIN
- Set up Security Question and Answer
Once you’ve entered all this information, check the box at the bottom to agree to the disclaimers, then click on “Agree and Submit”.
Congratulation, you have successfully activated/registered your Bluebird Card online.
How to Check Bluebird Balance
Here is how to check the balance on your American Express Bluebird card.
Temporary Bluebird Card Balance
First, before you can check the balance on your temporary Bluebird card, you will need the following:
- Your temporary Bluebird card number (15 digit number)
- Four-digit security code on the front of the card
Click here to be taken to the balance check page.
The page will look like the one below and you will be asked to enter your temporary card number and security code.
Permanent Card Balance
You can check the balance on your permanent Bluebird card online or via phone.
To login to your account online, click here. Once you successfully log in to your account, your card balance will be displayed at the top of the page as shown below.
How to get a Replacement Bluebird Card
Here are the steps on how to get a replacement Bluebird Card.
Step 1 – Login to Bluebird Account
You can request a replacement card online. Here’s how:
2. On the Home screen, select your Main Account
3. Click or tap the gear icon
4. Select Replace Card
5. Confirm your address. Your replacement card will be mailed to the address we have on file for you.
6. Select the reason you are requesting a replacement card
Step 2 – Choose your shipping preference
You have a choice of how fast you want your replacement card shipped.
Option 1 – If you select Free Standard Shipping:
Your replacement Bluebird card will be shipped for free using USPS first class mail.
The card will arrive in 7-10 business days and there is no tracking for this mail.
Option 2 – If you select Free Standard Shipping:
For a $20.00 fee, you get expedited shipping through UPS Carrier Delivery.
With this option, your replacement Bluebird card will arrive in 3-4 business days.
Note that expedited Shipping is not available to customers in Alaska, Hawaii, Puerto Rico, Guam, or the U.S. Virgin Islands.
Step 3 – Confirm and Submit your Request
Next, select Continue to confirm your card replacement request and then submit your request.
If you have any questions or cannot successfully replace your card online, contact Customer Service to request a replacement card:
You can call Bluebird customer service at 1-877-486-5990.
Step 4 – Bluebird will process your request
Here’s what happens next:
If your Bluebird card was lost, stolen, or never originally received, Bluebird will cancel that card.
You should review your transaction history to ensure no unauthorized transactions have occurred.
However, if your card was damaged, you can still use your existing card for transactions that don’t require the 3 or 4-digit security code on your card while you wait for your new card to arrive.
Once you activate your replacement card card, your old card will no longer work.
Bluebird Card Customer Service Summary
We hope this post on Bluebird Card Customer Service was helpful.
If you have further questions about Bluebird Card, please let us know in the comments section below.
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