MoneyGram Account Login

If you are looking for information on MoneyGram Account Login, you’ve come to the right place.

In order to log in to your MoneyGram online account, you have to visit the MoneyGram site and follow the step-by-step instructions below.

Also, if you do not have a MoneyGram online account, see our post – How to Create MoneyGram Account Online.

Furthermore, if you have sent a MoneyGram and would like to track the transaction to make sure it’s delivered, we can help below.

Finally, we will answer the most frequently asked questions about MoneyGram, including how MoneyGram works at Walmart locations.

"How to send money online with MoneyGram"

In this post, we will cover:

  • What You Can do with MoneyGram Account?
  • MoneyGram Account Login
  • How to Send MoneyGram online
  • Retrieve User ID and Password
  • Track Your MoneyGram
  • MoneyGram Questions and Answers

What You Can do with MoneyGram Account?

There are several benefits to having a MoneyGram online account. Here is a list of the functions you can perform with an online account:

  • Send Money (to over 200 countries and territories)
  • Online Bill Pay
  • Track your Transfer
  • Manage your Money Transfer Transaction
  • Track your MoneyGram Plus Rewards

MoneyGram Account Login Help

Here’s how to log in to your MoneyGram online account:

Step 1 – Visit the MoneyGram Website

The first step to logging into your MoneyGram online account is to visit the MoneyGram website. Click here to be taken there.

Once there, click on “Log In” as shown below.

"MoneyGram Account Login"

Step 2 – Enter Login Information

Next, you will be asked to enter your Email Address and Password in order to complete the login process, as shown below.

Once you enter the requested information, click on “Log In” to continue.

"MoneyGram Account Login - 1"

Step 3 – View your MoneyGram Account

If you entered the correct login information, you will be taken to your Moneygram account page as shown below.

"MoneyGram Account page"

Forgot MoneyGram Password?

If you do not remember your login credentials, click on the “Forgot Password” link for help in retrieving your account Password as shown below:

"Forgot Moneygram password"

Retrieve MoneyGram Password

Next, you will have taken to a page like the one below where you will have to enter your email address to retrieve your account password:

"Forgot Moneygram password - 1"

Check your email for further instructions on how to reset your MoneyGram password. Once you have reset your password, you can click this link to login into your account.

Now that you have successfully logged in, you can now send MoneyGram online. Here’s how:

How to Send MoneyGram online

Send money online with MoneyGram is easy.

You can send money online for cash pick-up or direct to a bank account outside the United States.

Follow the steps below:

Step 1 – Register or log in

Since you already have an account, Visit the MoneyGram website and log in to your MoneyGram account as shown below. Click here to be taken there.

"Send MoneyGram online"

Step 2 – Enter Amount and Select Country

Next, enter the amount you are sending and the receiving Country and click “Estimate Fees”, as shown below.

"Send MoneyGram online 2"

We have provided an example below where we are sending $200 to someone in Austria.

As you can see below the fee for this transaction is $4.99 is you use a bank account online or a Debit or Credit card.

Click “Next” to proceed.

Step 3 – Provide Receiver Information

The next step in the process is to provide the receiver’s information.

As you can see below, you will have to enter their name (if they are picking up cash).

Make sure the receiver’s name you provide matches the name on the I.D they are going to use to pick up the cash.

"Send MoneyGram online 5"

Step 4 – Enter Payment Information

Finally, you will have to enter the payment information.

If you already have a credit/debit card on fine, select it and click “Next” to proceed.

Alternatively, you can add a new card by clicking on “Add New Card” as shown below.

"Send MoneyGram online 6"

Step 5 – Review Fraud Protection Information

MoneyGram is very aggressive in fighting fraud. Be sure to review the fraud protection information to make sure you are protected.

"Moneygram fraud protection"

Once you successfully enter your payment information, you will be taken to a screen where you will be able to review your transaction.

"Send MoneyGram online Summary"

Once you have reviewed the transactions and everything looks good, click the “Send” button to complete your transaction.

How to Track MoneyGram Transaction

There are two ways to track your MoneyGram transaction.

Click here to check your MoneyGram money order status online.

Also, you can call the MoneyGram automated line at 1-800-542-3590.

You will need to enter your money order number and the exact dollar amount of your money order.

To locate your MoneyGram money order number, see the image below.

"MoneyGram Tracking"

MoneyGram Questions and Answers

Here are the most frequently asked questions about sending and receiving MoneyGram.

How do I unlock my MoneyGram account?

If your MoneyGram profile has been locked, call MoneyGram Customer Service at 1-800-922-7146 for help.

Be ready to answer questions to identify who you are and to authenticate that you have a MoneyGram online account.

How do I send money from a MoneyGram agent location?

Follow the steps below to send money from a MoneyGram location, including Walmart locations.

Step 1 – Find a location

First, you need to find a MoneyGram agent location near you. Click here to locate an agent near you.

Step 2 – Gather the information you need

To successfully send money to someone using MoneyGram, you will need to bring the following information with you:

  • Your I.D. where applicable
  • The recipient’s full name matching their I.D. and their location
  • The amount you wish to send, plus fees.

Also, if you are sending money to a bank account, you also need your recipient’s bank name and account number.

Lastly, if you are sending money to a mobile wallet, you also need your recipient’s mobile number with the international dial code.

Step 3 – Complete Transaction at Agent Location

Next, visit your MoneyGram agent location to send your money transfer.

You may have to complete a send form.

Once you have filled out the form, give the agent the completed form with applicable funds (including transaction fees).

Step 4 – Notify your recipient

Lastly, now that you have completed the money transfer, you need to inform the recipient the transaction has been completed and provide them the 8-digit reference number.

Your recipient will need the 8-digit reference number for pick-up.

It is important to save your receipt for future reference or to contact customer service in case there is a problem with your transfer.

Funds sent to a bank account or mobile wallet will be sent directly into the account.

When will the money be available to my receiver?

Your MoneyGram funds are typically ready for cash pick-up within minutes after the transfer has been sent successfully.

In some countries, this may be longer based on compliance with regulatory requirements.

In addition, it’s important for your recipient to check the agent operating hours in their local area.

What do I need in order to receive my money from MoneyGram?

You’ll need the following in order to receive your money transfer:

First, you need a government-issued identification (ID) that displays your legal name.

Your name on the transfer record, completed by the person sending you the transfer, must exactly match your name as it appears on your official ID.

Second, you need the MoneyGram reference number. Your sender should be able to provide you this reference number.

Note that requirements for receiving money from MoneyGram vary by country.

Therefore, be sure to ask your local MoneyGram agent for details about their process and procedures.

Why can’t I receive money from MoneyGram?

If someone has sent you money through MoneyGram and you are having trouble collecting the funds, here’s what you should do.

First, make sure they have the correct Reference/Confirmation Number.

Second, make sure your ID is valid. What constitutes a valid ID varies by country.

Third, make sure that your name on your ID matches exactly with the name the sender provided to MoneyGram when they initiated the transaction.

How do I receive a MoneyGram transfer?

Once your sender has completed the money transfer, they will provide you with the reference number associated with your transfer.

Next, visit a MoneyGram location near you to pick up your cash.

Most transfers are available within minutes.

Remember to bring your reference number and personal identification.

Your name on the transfer record must exactly match your name as it appears on your official ID.

You may be asked to complete the receiver form at the location.

Once you complete the form, hand it to the MoneyGram agent to receive your money.

Acceptable personal identification includes the following:

  • Passport
  • Driving license
  • National identity card or
  • Government-issued identification

In addition, you may also be required to provide proof of address.

It is recommended that you ask your local MoneyGram agent for acceptable identification formats, as well as details about their process and procedures.

That is because requirements vary by country and agent. Please contact your local MoneyGram agent in advance for information about their process and procedures.

Can you cancel a MoneyGram and get your money back?

Yes, you can cancel a MoneyGram and get your funds back.

However, you have to cancel the transaction within 30 minutes of payment in order to get a full refund.

For cancellations made after 30 minutes and up to 180 days, you will be issued a refund for the send amount only, excluding fees.

MoneyGram Account Login Summary

We hope this post on MoneyGram Account Login was helpful.

If you have further questions about sending money with MoneyGram, please let us know in the comments section below.

Be sure to check out our other articles including our review of Moneygram at Walmart, Green Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card.