How to Create Western Union Account Online

If you would like to send Western Union Money transfer online but you do not have an online account, we can help. In this article, we will walk you through the steps to successfully create Western Union account online

In addition, we will also highlight the many benefits of having a Western Union account online and what that allows you to do.

Finally, we will answer some of the most often asked questions about receiving and sending money through Western Union and what you should know.
If you already have a Western Union Online Account, click here to log in to your account.
"How to send Western Union Online"

This post will cover:
  • Benefits of Online Western Union Account
  • How to Create Western Union Online
  • FAQs about Sending Western Union Online

What You Can do with Western Union Account?

There are several benefits to having a Western Union online account. Here is a list of the functions you can perform with an online account:

  • Send Money (to over 200 countries and territories)
  • Online Bill Pay
  • Track your Transfer
  • Manage your Money Transfer Transaction

How to Create Western Union Account Online

If you are trying to create a Western Union online account, follow the steps below to create one.

Step 1 – Visit the Western Union Website

The first step to creating a Western Union account is to visit the Western Union website. Click here to be taken there.

Once there, click on the “Sign Up” link as shown in the image below.

"Create Western Union Account Online - 1"

Step 2 – Create Login Credentials

Next, you will be asked for the following information in order to set up your login credentials as shown in the image below:

  • First and Last Name
  • Email Address
  • Create Password

"Western Union Account Online - 2"

Step 3 – Enter Your Pin

If you entered the correct information, including a valid email address, you will be taken to a page like the one below where you will be asked to enter your PIN.

The PIN is a code that was emailed to the email address you provided.

"Create Western Union Account Online - 3"

Step 4 – View Your Western Union Account

Once you successfully enter your PIN number, you will be taken to your Western Union account page, as shown below.

"Create Western Union Account Online - 4"

 

FAQs about Sending Western Union Online

Here are the most frequently asked questions about sending and receiving money through Western Union.

"Questions about Receiving and Sending Western Union"

Where can I cash a Westen Union Money Order?

You may be able to cash your money order at banks and other retailer locations.

This includes grocery stores, check-cashing locations, such as Walmart, or other stores where you’ve been able to cash checks in the past.

The bank or retailer may charge you to cash your money order.

Furthermore, you may also be able to deposit the money order into your bank account.

However, it is important to note that not all Western Union locations, including where you buy a money order, are able to cash them.

Do Western Union Money Orders Have Expiration Dates?

No. However, depending upon the state of purchase, if you do not use or cash the money order within one to three years of the purchase date, there may be a fee.

Where applicable, this non-refundable service charge will be deducted from the principal amount.

How do I request a money order refund?

How you request a Western Union money order refund depends on whether you are the purchaser or page. Follow the steps below depending on your status.

If you are the Purchaser

If you have your original Western Union money order or your receipt, here’s what you need to do:

First, complete and sign and date the money order tracing-refund request on the back of the money order receipt.

Alternatively, you can complete the Money Order Customer Request form. Click here to be taken to the form.

Next, submit the documentation above and the $15 USD non-refundable processing fee payable to WU with a money order or personal check to the address listed on the form.

You can also send the documentation by fax at 1-720-864-0477, or by email [email protected]

Please allow 30 days for processing.

Without your original money order or your purchaser’s receipt:

If you do not have your original Western Union money order or your receipt, here’s what you should do:

First, get the Money Order Research Request form online. Click here to be taken to the form.

Next, Print the form, and then complete and sign it.

Once it’s completed and signed, take the form to be notarized.

Finally, once the form is notarized, Submit it with all available documents showing you as the purchaser, and the $30 USD non-refundable processing fee to the address listed on the form.

You can also submit it by fax at 1-720-864-0477, or by email [email protected]

If the money order was stolen, please provide a copy of the police report.

Note that processing can take as long as 6 – 8 weeks, and you may not be eligible for a refund.

If you are the Payee (person or company the money order was written to)

How you request a refund as a payee depends on whether you are a person or company. Follow the instructions below depending on your status:

If you are a Payee (Person)

Complete Page 1 of the Western Union Money Order Affidavit Form. Click here to be taken to the form.

The form must be completed accurately, unaltered, signed, and notarized.

If you are a “Company” (legal entity)

Complete Page 1 and 2 of the Western Union Money Order Affidavit Form. Click here to be taken to the form.

The form must be completed accurately, unaltered, signed, and notarized.

Documents Required for Both Payee and Company

For both payee and company, send the following information to the address listed on the form:

  • The completed form
  • $15 non-refundable processing fee (money order or check)
  • Proof of purchase (select one):
    – The original or a clear copy of the original money order
    ​- The original or clear copy of the original money order receipt

Allow 30 days for refund processing.

How can I initiate a forgery claim for Western Union Money Order?

A forgery claim can be initiated by the purchaser of the money order.

If you determine the money order may qualify for a forgery claim, please call the Customer Support Line at 1-800-999-9660 for assistance.

Here’s how the process works once you call customer service with a forgery claim.

During your call with Western Union, if it is determined you qualify for a forgery claim, Western Union will send the required forms to you to complete.

Complete the form, notarize it, and return to:

Western Union Financial Services Inc.
P. O. Box 7030,
Englewood, CO 80155-7030.

Note: WU is unable to accept copies of these documents via fax or email, as banks require original, signed forms.

Can I change the payee name on Western Union Money Order after the money order has been completed?

No, you cannot make changes to a completed money order.

In addition, any form of alteration or correction will result in your inability to cash your Western Union Money order.

Alternatively, you may opt for a refund. See above for instructions on how to request a refund or click here.

How to Create Western Union Account Summary

We hope this post on how to create Western Union account was helpful.

If you have further questions about sending money with Western Union, please let us know in the comments section below.

Be sure to check out our other articles including our review of Moneygram at WalmartGreen Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card.